ONLINE SHOP REGULATIONS
ELECTRONIC SERVICES IN STORE INTERNET
CONDITIONS FOR ENTERING THE SALES CONTRACT
COST, TIME AND WAYS OF DELIVERY
CONDITIONS FOR RESOLVING OF CONTRACTS FOR THE PROVISION OF ELECTRONIC SERVICES
RIGHT OF WITHDRAWAL
PROVISIONS FOR ENTREPRENEURS
1. GENERAL PROVISIONS
1.1 Online Shop available at the Internet address www.refetish.com is run by Dariusz Krawczyk doing business under the name "LEDAPOL" Dariusz Krawczyk (address of the place of business and mailing address: ul. Cegielniana 23, 42-700 Lubliniec) entered in the Central Register and Information on Economic Activity of the Republic of Polish conducted by the minister responsible for economic affairs, NIP 5750002098, REGON 150007862, e-mail: [email protected].
1.2. These Regulations is aimed at both consumers and businesses to use the Internet Store (with the exception of point. 9 of the Regulations, which is addressed only to entrepreneurs). The provisions of these Regulations are not intended to exclude or limit any consumer rights conferred on them by mandatory provisions of the law - any possible doubt explains in favor of the consumer. In the case of non-compliance of the provisions of these Regulations with the above provisions, priority is given to these provisions.
1.4.1. WORKING DAY - one day from Monday to Friday excluding public holidays.
1.4.2. REGISTRATION FORM - form available in the online store that allows the creation of accounts.
1.4.3. ORDER FORM - service electronic, interactive form available in the online store that allows submission of orders, in particular by adding products to the electronic cart and to determine the conditions of the Sale Agreement, including the method of delivery and payment.
1.4.4. CLIENT - natural person with full legal capacity, and in the cases provided for by the rules generally applicable as a natural person with limited legal capacity; a legal person or an organizational unit without legal personality, which the law recognizes the legal capacity, which has entered or intends to enter into a Purchase Agreement with the Seller.
1.4.5. Civil Code - Civil Code Act of 23 April 1964. (Journal of Laws No. 16, pos. 93, as amended.).
1.4.6. ACCOUNT - Electronic Service, marked an individual name (login) and password given by the Client collection of resources in the IT system of the Service Provider, in which data are collected Recipients including information about complex Procurement
1.4.7. NEWSLETTER - electronic service, electronic distribution services provided by the Service Provider by e-mail e-mail, which allows all users of the recipients automatically receive the content of the next edition of the newsletter containing information on this product in the Online Shop.
1.4.8. PRODUCT - available in the Online Shop for the movable object of the Purchase Agreement between the Customer and Reseller.
1.4.9. REGULATIONS - these regulations Shop.
1.4.10. SHOP - Online service providers available at: www.refetish.com and www.dominatrix.com.pl.
1.4.11. SELLER / SERVICE PROVIDER - Dariusz Krawczyk conducting business under the name "LEDAPOL" Dariusz Krawczyk (address of the place of business and mailing address: ul. Cegielniana 23, 42-700 Lubliniec) entered in the Central Register and Information on Economic Activity of the Republic carried out by the Polish Minister responsible for economic affairs, NIP 5750002098, REGON 150007862, e-mail: [email protected].
1.4.12. AGREEMENT FOR SALE - Product sales contract concluded or concluded between the Customer and the Seller through the online store.
1.4.13. ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Client through the online store.
1.4.14.Recipient of the service - a natural person with full legal capacity, and in the cases provided for by the rules generally applicable as a natural person with limited legal capacity; a legal person or an organizational unit without legal personality, which the law recognizes the legal capacity, uses or intends to use the Online Service.
1.4.15. ORDER - Customer declaration of intent submitted by the Order Form and aimed directly to the Product Sale Agreement with the Seller.
2. ELECTRONIC SERVICES IN STORE INTERNET
2.1. The online store offers the following Electronic Services Account, order form and Newsletter.
2.1.1. Account - the use of accounts is possible after meeting including three consecutive steps - (1) completing the Registration Form, (2) click on the "Create Account" and (3) confirmation desire to create accounts by clicking the confirmation link sent to the specified e-mail address. The Registration Form is necessary to provide the following information Recipients: name / company name, address (street, house number / flat, zip code, city, country), email address, contact telephone number and password. In the case of the Customers who are not consumers must also provide your company name and tax identification number.
2.1.2. Order Form - use the Order Form starts from the moment the first to add the Product to the electronic cart in the Online Shop. Placing orders after meeting a total of two consecutive steps - (1) after completing the Order Form and (2) clicking on the "Confirm Order" - until then, there is the possibility of self-modification of input data (to do this, follow the prompts and information available on the web Store). The Order Form is necessary to provide the following information: name / company name, address (street, house number / flat, zip code, city, country), email address, contact telephone number, product / s, the number of Product / s, place and method of delivery, method of payment. In the case of the Customers who are not consumers must also provide your company name and tax identification number.
2.1.3. Newsletter - use of the newsletter after administration in the "Newsletter" visible on the online store e-mail address, which will be sent the next editions of the newsletter and click on the "Subscribe". To our newsletter, you can also save by checking the appropriate checkbox in the course of setting up accounts - with the creation of Accounts Client is stored in a newsletter.
2.2. Using Electronic Services by the Client is free.
2.2.1. Newsletter account and the online store are provided by an indefinite period.
2.2.2. Using the Order Form is a one-off and is terminated at the time of placing the Order through it.
2.3. The technical requirements necessary to work with the ICT system, which is used by the Service Provider:
2.3.1.Computer, laptop or other multimedia device with Internet access.
2.3.2. Access to e-mail.
2.3.3. Web browser: Mozilla Firefox version 11.0 or higher and Internet Explorer 7.0 and higher, Opera 7.0 or higher, Google Chrome version 12.0.0 and higher.
2.3.4. Recommended screen resolution: 1024x768.
2.4. The Client is obliged to use the Internet Store in a manner consistent with the law and morality whereas respect for personal rights and copyright and intellectual property of third parties.
2.5. The Client is obliged to make the data consistent with the facts.
2.6. A recipient spaces non-delivery of illegal content.
3. CONDITIONS FOR ENTERING THE SALES CONTRACT
3.1. Advertisements, price lists and other information on this product quoted on the website online store, esp & oacute; lności their descriptions, technical and performance characteristics and price, are an invitation to contract, within the meaning of art. 71 of the Civil Code.
3.2. Product price shown on the Online Shop is given in Polish zloty and contains all the ingredients, including VAT and customs duties. Prices do not include, however, any costs of delivery and payment, which are indicated when placing orders..
3.3. Product price shown on the Online Shop is valid at the time the customer orders. This price will not change regardless of changes in prices in the online store, which may arise in relation to individual products at the Customer Order.
3.4. Conclusion of the Sale Agreement by Form Procurement
3.4.1. In order to conclude the Sale Agreement is required prior submission by the Customer orders.
3.4.2.After placing orders Seller shall immediately confirm the receipt, which binds the Customer's Order and concurrently Order for implementation. Confirmation of receipt of orders and adoption for implementation by sending appropriate messages to the specified when placing orders e-mail client, which includes at least a confirmation of all the essential elements of contracts, statements Seller's receipt of the Order and his adoption to implementation. Upon receipt of the above e-mail address is entered into Sales Agreement between Customer and Reseller.
3.5. Consolidation, security, and provide the customer the concluded Purchase Agreement occurs through (1) the provision of these Rules on Online Store, (2) send the customer an e-mail about kt & oacute; Reg in point. 3.4.2., And by (3) Joining of items of proof of purchase and specifications contained Purchase Agreement. The content of the Sale Agreement is further perpetuated and protected in a computer system Online Shop Sellers.
4. PAYMENT METHODS
4.1. Seller offers the following payment methods:
4.1.1. Payment for downloading on delivery.
4.1.2. Payment by cash on delivery personal.
4.1.3. Payment by bank transfer to a traditional bank account Sellers.
22.214.171.124. Bank: Bank Gospodarki Żywnościowej S.A..
126.96.36.199. Account number: 46 2030 0045 1110 0000 0363 2800.
4.1.4. Electronic payments and credit card payments through the service PayU.pl - possible current payment methods are specified on the Online Shop in the "Methods of payment" and on the website http://www.payu.pl.
4.2. Settlement of transactions and electronic payments by credit card are carried out in accordance with the choice of the customer through the service PayU.pl.
4.3. Handling electronic payments and credit card leads:
4.3.1. PayU.pl - the company Allegro SA with its seat in Poznan (address: ul. Grunwaldzka 182, 60-166 Poznan), entered into the Register of the National Court Register under the number 0000274399, registration files kept by the District Court Poznań - Nowe Miasto and Wilda, the share capital in the amount of 4,000 .000 zł fully paid, NIP: 779-23-08-495.
5. COST, TIME AND WAYS OF DELIVERY
5.1. Seller offers the following ways of delivery or receipt of the Product:
5.1.1. Postal, postal COD.
5.1.2. Courier, Courier COD.
5.1.3. Personal collection at the address: ul. Cegielniana 23, 42-700 Lubliniec - Business Days from 08:00 to 14:00.
5.2. Any delivery charges are indicated when placing orders. They are dependent on the Customer's method of delivery and payment. Delivery costs are indicated also on the online shop under "Payment and delivery."
5.3. Deadline for delivery of the Product to the customer up to 21 Business Days, unless the description of the Product or when placing orders given shorter period. The deadline shall be counted as follows:
5.3.1. If you choose the payment method the customer transfer, electronic payment or credit card - from the bank account or the account of the settlement of the Seller.
5.3.2. If you choose the payment method the customer cash - from the date of the Sale Agreement.
6. CONDITIONS FOR RESOLVING OF CONTRACTS FOR THE PROVISION OF ELECTRONIC SERVICES
6.1. Service Provider and the Client may terminate the contract for the provision of Electronic Services at any time by agreement of the parties.
6.2. Termination of the agreement for the provision of Electronic Services
6.2.1. Termination may contract for the provision of Electronic Services indefinite period of continuous nature (eg. Account).
6.2.2. Customer may terminate the agreement for the provision of Electronic Services without specifying reasons by sending an appropriate statement in particular via e-mail to the following address: [email protected] or writing to the address: ul. Cegielniana 23, 42-700 Lubliniec. The agreement in this case will expire after 7 days from the date of submission of a declaration of intent of termination (notice period), unless the parties agree a shorter notice.
6.2.3. In the case of the Customers who are also consumers, the Service Provider may terminate the contract for the provision of Electronic Services, the Client objectively grossly or persistently violates the Rules, in particular when providing illegal content, after unsuccessfully at least once a call to stop or eliminate violations of the determination of the relevant deadline. Violation of the Regulations must be objective and unlawful. The contract for the provision of Electronic Services in this case expires after 14 days of submission by the Service Provider declaration of intent of termination (notice period).
6.2.4. In the case of the Customers who are not at the same time consumers Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating the reasons for the Service by sending an appropriate statement.
7.1. Complaints for non-compliance with the Product Sales Agreement:
7.1.1. The basis and extent of liability to the Seller a Client who is a natural person who purchases the product for the purpose unrelated to the activities of professional or business activity before 25 December 2014. ,, For non-compliance with the Product Purchase Agreement are set out in particular the Law on special conditions of consumer sales and amending the civil Code of July 27, 2002. (Journal of Laws No. 141, item. 1176, as amended.).
The basis and extent of liability to the Seller a Client who is a natural person who purchases the product for the purpose unrelated to the activities of professional or business after 25 December 2014. From the warranty are specified in the particular law of the Civil Code.
7.1.2. Notice of non-compliance with the Product Purchase Agreement and the respective request can be made in particular by e-mail to the following address: [email protected] or writing to the address: ul. Cegielniana 23, 42-700 Lubliniec. When it is possible and necessary for the assessment of non-compliance of the Product of the agreement must also be delivered to the above address.
7.1.3. Seller will address customer demands immediately, but no later than within 14 days. A response to the complaint is sent to the address given by the customer, unless the customer specifies a different way.
7.1.4. In the case of products covered by the warranty Seller informs that the warranty on consumer goods sold does not exclude, limit or suspend the rights of the buyer arising from the non-conformity.
7.2. Complaints related to the provision of electronic services by the Service Provider and other complaints related to the operation of the Online Shop.
7.2.1. Complaints related to the provision of electronic services via the Internet Store and other complaints related to the operation of the Online Shop Client may consist in particular via e-mail to the following address: [email protected] or writing to the address: ul. Cegielniana 23, 42-700 Lubliniec.
7.2.2. It is recommended to provide the description of the complaint as much information and facts concerning the subject of the complaint, in particular the type and date of irregularities, and contact information - this will facilitate and expedite the consideration of the complaint by the Service Provider.
7.2.3. Consideration of a complaint by the Service Provider shall immediately, not later than within 14 days..
7.2.4. Service Provider answer the complaint is sent to the address specified by the Client, unless the Client specifies a different way.
8. RIGHT OF WITHDRAWAL
8.1. The Client / Client who is also a consumer who has a contract at a distance, may withdraw from it without giving reasons, making a statement in writing within fourteen days. To comply with the deadline, you must send a statement before its expiry. The statement can be sent in particular by e-mail to the following address: [email protected] or writing to the address: ul. Cegielniana 23, 42-700 Lubliniec.
8.2. In case of withdrawal, the contract is considered void and the consumer is released from any obligations. What the parties rendered shall be returned unchanged, unless a change was necessary in the ordinary management. The reimbursement should take place immediately, not later than fourteen days. If the consumer has made any advance payments are due from them statutory interest from the date of prepayment..
8.3. The service provider / seller will refund indicated by the consumer's bank account number, unless the consumer indicates otherwise.
8.4. The deadline fourteen, in which the consumer may cancel the contract, counts for Sales Agreement from the date of the Product, and when the contract for the provision of Electronic Services from the date of its conclusion.
8.5.The right of withdrawal from a distance contract is not granted to the consumer in the following cases: (1) the provision of services if the seller made a full service with the express consent of the consumer, who has been informed before the provision that under the provision by the Seller will lose the right to withdraw from the contract; (2) In which the price or remuneration depends on fluctuations in the financial market over which Seller has no control, and which may occur before the deadline to withdraw from the agreement; (3) the object of which is the provision of non-prefabricated product, manufactured according to the specifications of the consumer or used to satisfy the personalized needs; (4) in which the subject of the provision of a product undergoing rapid decay or having a short shelf life; (5) In which supplied is supplied in sealed packaging, which after opening the package can not return due to health protection or hygiene reasons, if it were unsealed after delivery; (6) the object of which is to provide products that after delivery, due to their nature, are inextricably linked with other things; (7) In which the consumer has specifically demanded that he come to the Seller in order to make urgent repairs or maintenance; if the Seller provides additional services other than those where the performance of the consumer demanded, or delivers products other than replacement parts necessary for repair or maintenance, right of withdrawal granted to the consumer for additional services or products; (8) contained in a public auction.
9. PROVISIONS FOR CUSTOMERS NOT BEING CONSUMERS
9.1. This section of the Rules and the provisions contained in it applies only to customers who are not at the same time consumers.
9.2. In the case of customers who are not at the same time consumers Seller has the right to restrict the available methods of payment, including require prepayment in whole or in part, regardless of the payment method by the Client in the Order Form and the fact Sale Agreement.
9.3. The customer who are not at the same time the consumer is obliged to perform its obligations under the Purchase Agreement (ie. In particular the payment and receipt of the Product) immediately, not later than 7 days from the date of its conclusion, unless the Purchase Agreement provides otherwise.
9.4. Products subject to the Sale Agreement concluded with the Client which is not also a consumer remain the property of the Seller to pay the price and delivery costs under the Purchase Agreement..
9.5. With the publication by the Seller the Product carrier transferred to the client who is not a consumer of both the benefits and burdens associated with the item and the risk of accidental loss or damage to goods. Seller in this case is not responsible for loss, loss or damage to the Product resulting from its acceptance for carriage until its delivery to the Client and for delay in the carriage of the consignment.
9.6. In case of sending the Product to the Customer by the carrier customer not being at the same time the consumer is obliged to examine the consignment in time and in the manner customary for consignments of this kind. If it finds that during transport there is a loss or damage to the Product, is obliged to perform all actions necessary to determine the liability of the carrier.
9.7.The responsibility of the Service Provider / Seller in relation to the Client / Customer is not the same being a consumer, regardless of its legal basis, it is limited - both in a single claim, as well as for any claims in total - to the amount of the price paid and delivery costs under the Sales Agreement . The service provider / seller is liable in relation to the Client / Customer who is not a consumer at the same time only for typical damage predictable at the time of conclusion of the contract and shall not be liable for loss of profit in relation to the Client / Customer who is not a consumer at the same time.
10. FINAL PROVISIONS
10.1. Agreement concluded by the Online Shop concluded in accordance with Polish law and in Polish.
10.2. Changing the Rules of Procedure:
10.2.1. Service Provider reserves the right to amend the Regulations of the important reasons is .: changes to the law; changes in methods of payment and delivery - to the extent to which these changes affect the realization of the provisions of these Regulations.
10.2.2. The revised regulations applies to the Client if they were preserved the requirements of Article. 384 of the Civil Code, ie. Client has been properly informed of the changes and the Client does not terminate the agreement for the provision of Electronic Services for a continuous period of 14 days from the date of notification.
10.2.3. Amendments to the Regulations will not in any way prejudice the rights acquired the Customers who are also consumers, and benefiting from the online store before the date of entry into force of amendments, in particular amendments to the Regulations will have no impact on the already deposited or complex contracts and concluded, implemented or executed Purchase Agreement.
10.2.4.In the event that a change of the Rules resulted in the introduction of any new taxes or increase existing Client who is a consumer has a right of withdrawal.
10.3. In matters not covered by these regulations are applied: the Civil Code; Act on electronic services of 18 July 2002. (Journal of Laws No. 144, item. 1204, as amended.); Act on protection of consumer rights and liability for damage caused by a dangerous product of 2 March 2000. (Journal of Laws No. 22, item. 271 as amended.); Act on specific terms of consumer sales and amending the Civil Code of July 27, 2002. (Journal of Laws No. 141, item. 1176, as amended.) In respect of goods purchased before 25 December 2014. and other relevant provisions of Polish law.
10.4. Disputes arising between the Service Provider / Reseller, and the Service / Customer who is also a consumer shall be subjected to the courts of common. Disputes arising between the Service Provider / Reseller, and the Service / Customer not being at the same time consumers are subjected to the competent court for the seat of the Service Provider / Seller.